Welcome to Approvals ("We", "Our" or "Us"), an approval workflow bot for Slack. These Terms of Use (“Terms”) explain Our obligations as a service provider and Your ("You") obligations as a customer. Please read them carefully.

These Terms are binding on any use of the Service and apply to You from the time that Approvals provides You with access to the Service. It is Your obligation to ensure that You have read, understood and agree to the most recent Terms available on the Website.

The Service will evolve over time based on user feedback. Any updated or new features and/or services shall be subject to these Terms. These Terms are not intended to answer every question or address every issue raised by the use of the Service.

By registering to use the Service You acknowledge that You have read and understood these Terms. You are deemed to have agreed to these Terms on behalf of any entity for whom You use the Service.

These Terms will take effect on 12th July 2022.

  1. Approvals and Slack

    Approvals and Slack Technologies Inc (“Slack”) are different entities. There is no relationship between Approvals and Slack, other than Approvals being a user of the Slack API for the purpose of providing Approvals. Slack is not responsible for the Approvals Service and will not provide support for the Approvals Service.

    This Agreement does not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on their website.

  2. Your Obligations

    1. Paying for the service

      Unless otherwise stated, all Your Subscription Charges are due in full upon commencement of the Subscription Plan. If The Subscription Plan includes a free trial the Subscription Plan commences 7 Days after the date You register for the 7 Day free trial.

      You authorise Approvals to bill You in advance for Your Subscription Charges on a recurring basis, until You terminate these and You further agree to pay any Subscription Charges incurred during the time that the Service is used or subscribed to.

      As the Subscriber You will receive a receipt of payment from Approvals, each time We receive payment, to track Your Subscription Plan and its status.

      Approvals uses a third-party intermediary to manage credit card processing for the purpose of paying and managing your Subscription Charges. The Service provides an interface for You the Subscriber to change Your credit card information and billing details.

    2. Upgrading or Downgrading Your Subscription Plan

      If You change or elect to upgrade Your Subscription Plan during Your Subscription Term, any incremental charges associated with Your upgrade, will be prorated over the remaining period of the current Subscription Term. Your monthly Subscription Charge will immediately reflect any such upgrade.

      Downgrading Your Subscription Plan may cause loss of content, features, or capacity of the Service and Approvals does not accept any liability for losses arising as a direct or indirect consequence of this. If You Downgrade your Subscription Plan, You will continue to have access to Your Subscription Plan until the end of the current Subscription Term.

    3. Refunds

      No refunds or credits for Your Subscription Charge will be provided if You elect to downgrade or terminate Your Subscription Plan during Your Subscription Term.

    4. Preferential pricing or discounts

      You may from time to time be offered preferential pricing or discounts for the Subscription Charges. Eligibility for such preferential pricing or discounts is conditional upon Your acceptance of responsibility for payment of any Subscription Charges in relation to of Your Subscription Plans.

    5. General obligations

      You must only use the Service and Website for Your own lawful purposes, including rendering professional services using the Service, in accordance with these Terms and any notice sent by Approvals or condition posted on the Website.

    6. Access conditions

      Access to Approvals is by signing in with Your Slack account. By signing into Your Slack account on Approvals, You grant Us access to and permission to process personal data in Your Slack account and to process personal data of the Slack User accounts You give Us access to by installing the Approvals app.

      As a condition of these Terms, when accessing and using the Services, You must:

      1. not attempt to undermine the security or integrity of Approval's computing systems or networks or, where the Services are hosted by a third party, that third party’s computing systems and networks;

      2. not use, or misuse, the Services in any way which may impair the functionality of the Services or Website, or other systems used to deliver the Services or impair the ability of any other user to use the Services or Website;

      3. not attempt to gain unauthorised access to any materials other than those to which You have been given express permission to access or to the computer system on which the Services are Hosted;

      4. not transmit, or input into the Website, any:

        • files that may damage any other person’s computing devices or software, content that may be offensive, or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which You do not have the right to use); and

        • not attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Services or to operate the Website except as is strictly necessary to use either of them for normal operation.

    7. Usage Limitations

      Use of the Service may be subject to limitations in accordance to Your Subscription Plan.

    8. Indemnity

      You indemnify Approvals against: all claims, costs, damage and loss arising from Your breach of any of these Terms or any obligation You may have to Approvals, including (but not limited to) any costs relating to the recovery of any Subscription Charges that are due but have not been paid by You.

  3. Confidentiality and Privacy

    1. Confidentiality

      Unless the relevant party has the prior written consent of the other or unless required to do so by law:

      1. Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms or the use of the Services. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.

      2. Each party’s obligations under this clause will survive termination of these Terms.

      3. The provisions of clauses 3.a.i and 3.a.ii shall not apply to any information which:

        1. is or becomes public knowledge other than by a breach of this clause;

        2. is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure;

        3. is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or

        4. is independently developed without access to the Confidential Information.

    2. Privacy

      Approvals maintains a privacy notice that sets out the parties’ obligations in respect of the collection, use, and disclosure of personal information. You should read that notice at https://help.approvalbot.com/en/articles/6374779-privacy-notice. Acceptance of these Terms also constitutes acceptance of the Approvals Privacy Notice.

  4. Intellectual Property and Data Use

    1. General

      Title to, and all Intellectual Property Rights in the Services, the Website and any documentation relating to the Services remain the property of Approvals (or its licensors).

    2. Ownership of Data

      Title to, and all Intellectual Property Rights in, the Data remains property of the Subscriber. However, Your access to the Data is contingent on full payment of the Subscription Charges when due. You grant Approval a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You.

    3. Anonymised Statistical Data

      When You use Our services, We may create anonymised statistical Data from Your Data and usage of Our services, including through aggregation. Once anonymised, We may use it for Our own purposes, such as to provide and improve Our services, to develop new services or product offerings, to identify business trends, and for other uses We communicate to You.

    4. Backup of Data

      We recommend You maintain copies of all Data inputted into the Service. Approvals adheres to its best practice policies and procedures to prevent Data loss, but does not make any guarantees that there will be no loss or corruption of Data. Approvals expressly excludes liability for any loss or corruption of Data, no matter how caused.

    5. Data Retention

      Following the termination of Your Subscription Plan, the Data is no longer available to You. We retain the Data for a period after the Subscription Plan is terminated, during which, as a Subscriber, You can reactivate Your Subscription Plan and once again access Your Data by paying the Subscription Charges.

      You can get in touch with Us to have Your Personal Data removed if You wish. You acknowledge and confirm that Your Data cannot be recovered once it is removed.

    6. Data Breach Notification

      Where We think there has been unauthorised access to Data inside Your Subscription Plan, We’ll let You know and give You information about what has happened. Depending on the nature of the unauthorised access You may be required to assess whether the unauthorised access must be reported to the relevant authority. In addition, we may be required to report to relevant authorities depending on the jurisdiction.

  5. Security

    While we’ve taken steps to help protect Your Data, no method of electronic storage is completely secure and We cannot guarantee absolute security. We will notify You if there appears to be unauthorised access to Your Approvals Account and We may also restrict access to certain parts of Our Services until You verify that access was by an authorised user.

  6. Maintenance, Downtime and Data Loss

    1. Technical problems

      We have support articles available through Our help centre that should help You with most situations. If You still need technical help, please contact Our support team via the chat bubble or email Us at [email protected]

    2. Service availability

      Whilst Approvals intends that the Services should be available 24 hours a day, seven days a Week, it is possible that on occasions the Services or Website may be unavailable to permit maintenance or other development activity to take place.

      If for any reason Approvals has to interrupt the Services for longer periods than We would normally expect, Approvals will use reasonable endeavours to publish in advance details of such activity on the Website.

    3. Data loss

      Data loss is an unavoidable risk when using any technology. You’re responsible for maintaining copies of Your Data entered into Our services as outlined in clause 4.d

    4. No compensation

      Whatever the cause of any downtime, access issues or Data loss, Your only recourse is to discontinue using Our services.

    5. Modifications

      We frequently release new updates, modifications and enhancements to Our services, and in some cases discontinue features. Where this occurs, We’ll endeavour to notify You where practical (for example, by email, or within Our services when You log in).

  7. Warranty

    1. You acknowledge that:

      1. You are authorised to use the Services and the Website and to access the information and Data that You input into the Services, including any information or Data input into the Services by any person You have authorised to use the Service. You are also authorised to access the processed information and Data that is made available to You through Your use of the Website and the Services.

      2. The provision of, access to, and use of, the Services is on an “as is ” basis and at Your own risk.

      3. Approvals does not warrant that the use of the Service will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Services. Approvals is not in any way responsible for any such interference or prevention of Your access or use of the Services.

      4. It is Your sole responsibility to determine that the Services meet the needs of Your workspace and are suitable for the purposes for which they are used.

    2. No warranties

      Approvals gives no warranty about the Services. Without limiting the foregoing, Approvals does not warrant that the Services will meet Your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.

  8. Limitation of Liability

    To the maximum extent permitted by law, Approvals excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss or corruption of information, loss or corruption of Data, loss of profits, loss of savings and loss of goodwill) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.

    Approvals is not liable to You under or in connection with these Terms, the Services or the Website for any consequential, indirect, incidental or special damage or loss of any kind.

    If You suffer loss or damage as a result of Approval's negligence or failure to comply with these Terms, any claim by You against Approvals will be limited in respect of any one incident, or series of connected incidents, to the Subscription Charges paid by You in the 12 months prior to the occurrence of the first incident.

    If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms in accordance with clause 9.

  9. Termination

    1. Trial Policy

      When You first sign up for access to the Services if the Subscription Plan includes trial You may be able to evaluate the Services under the defined trial usage conditions, with no obligation to continue to use the Services. If You choose to continue using the Services thereafter, You will be billed from the day Your trial period concluded. If You choose not to continue using the Services, You may delete and unsubscribe from Your Subscription Plan in the ‘Settings’ section of the Services.

    2. No-fault termination

      These Terms will continue for the period covered by the Subscription Charges paid or payable under clause 2.1. At the end of each billing period these Terms will automatically continue for another Subscription Term of the same duration as that period, provided You continue to pay the prescribed Access Fee when due. Approvals will not provide any refund for any remaining period of the Subscription Access Fee on termination. Upon Termination, You will continue to have access to Your Subscription Plan until the end of the current Subscription Term.

    3. Breach

      If You:

      1. breach any of these Terms and do not remedy the breach within 7 days after receiving notice of the breach if the breach is capable of being remedied;

      2. breach any of these Terms and the breach is not capable of being remedied

      For the avoidance of doubt, if payment of any invoice for Subscription Charges due in relation to any of Your Subscription Plans (as defined at clause 2) is not made in full by the relevant due date, Approvals may suspend or terminate Your use of the Service, the authority for all or any of Your Subscription Plans, or Your rights of access to all or any Data.

    4. Accrued Rights

      Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will:

      1. remain liable for any accrued charges and amounts which become due for payment before or after termination; and

      2. immediately cease to use the Services and the Website.

    5. Expiry or termination

      Clauses 2.a, 2.f, 3, 4, 7, 8, 9, 10 and 11 survive the expiry or termination of these Terms.

  10. Disputes

    Most of Your concerns can be resolved quickly and to everyone’s satisfaction by contacting Our support team. If We’re unable to resolve Your complaint to Your satisfaction (or if We haven’t been able to resolve a dispute We have with You after attempting to do so informally), You and We agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. You and We agree that any dispute must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

  11. General

    1. Entire Agreement

      These Terms, together with the Approvals Privacy Notice and the terms of any other notices or instructions given to You under these Terms of Use, supersede and extinguish all prior Agreements, representations (whether oral or written), and understandings and constitute the entire Agreement between You and Approvals relating to the Services and the other matters dealt with in these Terms.

    2. Waiver

      If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing

    3. Delays

      Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.

    4. No Assignment

      You may not assign or transfer any rights to any other person without Approval's prior written consent.

    5. Severability

      If any part or provision of these Terms is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.

    6. Notices

      Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to Approvals must be sent to [email protected] or to any other email address notified by email to You by Approvals. Notices to You will be sent to the email address which You provided when setting up Your access to the Service.

    7. Rights of Third Parties

      A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.

    8. While We can’t cover everything here, We do want to highlight a few more examples of things You mustn’t ever do

      1. Undermine the security or integrity of Our computing systems or networks.

      2. Use Our services in any way that might impair functionality or interfere with other people’s use.

      3. Access any system without permission.

      4. Introduce or upload anything to Our services that includes viruses or other malicious code.

      5. Share anything that may be offensive, violates any law, or infringes on the rights of others.

      6. Modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer or extract the source code of any part of Our services.

      7. Resell, lease or provide Our services in any way not expressly permitted through Our services.

      8. Repackage, resell, or sublicense any leads or Data accessed through Our services.

      9. Commit fraud or other illegal acts through Our services.

      10. Act in a manner that is abusive or disrespectful to an Approvals employee, partner, or other Approvals customer.

  12. Contact

    If you have any questions, comments or requests regarding the Agreement, please email [email protected]

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